Top tips for fundraising success!

 

As a top performer in Wesser, you can imagine I get asked “how do you do it Faye? Whats your secret?” endless amounts of times; each time I answer differently. There is no secret. I really can’t pin point the direct things that influence my performance but there are most definitely a few factors that seem to come up quite frequently – so why not try to coherently put them in writing?

 

1. Go Vegan

Okay so maybe this isn’t for everyone, but I guess what it stems from is “do what you believe in”. I have always been passionate about the environment and taking care of my body when it comes to food and exercise, yet more often than not I find myself blinking and a 12 pack of crisps have somehow ended up in my stomach. I seem to do well when I am concentrating on doing things that make me happy or make me feel good – and a large portion of that is being a committed vegan.

 

2. Don’t shut up

I talk a lot. It’s that simple. Sometimes it’s easy to forget that we are human beings and our soul purpose is interaction and making connections with people we meet, whether that is fellow fundraisers or supporters on the doors. Make friends! This comes first and then what follows is your passion for your job. Some of the best advice I can give is just make friends with the people you meet because both fundraiser and person behind the door will leave with such a good feeling and those are the people you remember – not the ones that shut the door before you whispered hello.

 

3. Train, Train, Train

As a Team Leader, I encourage my fundraisers to participate in training every day before work. They understand this is not a paid part of the day but what they benefit from the daily training is better performance. My team is one of the best quality teams in the company and that comes down to our ongoing training with hitting our monetary targets along with our KPIs to ensure successful long term support. So don’t be afraid to ask your Team Leader, they want to see you succeed!

 

4. Find your motivation

Whether that is money, St John Ambulance/Cymru or St Andrews First Aid – find your why. If you don’t know why you are doing this job, you won’t be doing it for long. Make some goal boards, some smart goals, anything to keep your motivation up and urgency even higher.

 

5. Remove all limitations

I have met some fundraisers that only bring a certain amount of supporter forms on the doors with them. Having that physical barrier puts up a mental block and it sounds silly but it really can stop you from reaching your full potential. Every day you go out, always look for one more. Some people set a goal like “8 today” and others go by “just one more” after each supporter, so find the way that works for you.

 

Last but not least….

 

6. Team work

We all know this job can be hard, so work with your team. Stay positive, make sure you are keeping moral high and remove all negativity! Have good conversations, spread love and drink responsibly!

 

Everybody can have bad days (I still have the odd zero) but with more experience comes confidence, and with confidence comes supporters, and with support comes breaking your own mental barriers.

 

I joined Wesser in September 2016 and up until this year, my best week had been less than 25 supporters and my best day was 8, with only 2 of these days since I joined. I had built myself a mental barrier!

 

In June I hit 33 processed supporters for a staggering £4026 (For St John Ambulance) in one week, breaking Wesser records for the year! (Still not quite pushing that 8 supporters per day to a 9).  2 Weeks later I had a sense of urgency to hit my minimum supporter numbers after having 2 days off and achieved 10 in a single day!

 

Always strive to do better than your best.

 

 

 

 

 

Article by: Faye Lightfoot – Team Leader – Horley

My Wesser Journey So Far……….

At the middle stage of my life I was looking for a new job and wanted to move to pastures new; I was a bit stuck in a rut as sometimes you can be.

How I actually came across the Wesser opportunity I am not sure, but when reading the detail of the job I thought “that may be a great thing for me”. As an Ex-Soldier, living and working with people is something I have done before and thoroughly enjoyed.

I then looked at the company and the type of work that was involved.  Having never worked for a charity before I thought it would be a great to raise money for a cause that is close to my heart.

Since joining the company over a month ago I have attended the initial training at the company HQ and been part of multiple in-house training sessions before joining a live-in team and getting out into the big wide world of fundraising.

You meet such a variety of people on the doors, on the first day I was truly impressed by the general friendliness of people opening the door. Of course some are not so happy but in general the charity (St John Ambulance) is very well respected everywhere we seem to go and most people have had some sort of experience with all the things that St John do.

After just a few weeks I have been to a Wesser seminar. It was amazing to find out how big the company is in covering a large part of Europe. I even met the company owner Martin who has a real passion for the company and charity partners. This passion can be seen across the whole company as employees know that their hard work results in supporting amazing causes. I also benefitted from the workshops and activities focussed on delivering first class fundraising services.

This whole experience has been great; the living with others, the training and development has been astonishing. I have been meeting all levels of employee who all started at the same place as me, proving there is a great opportunity to progress into lots of other areas of the business.

All in all I was looking for a change and I think I have found the perfect place to move on in my life and career. I am surrounded by great people, doing an amazing job with excellent prospects. Even better is that I feel pride in myself as I am doing an amazing thing by helping save people’s lives by supporting St John Ambulance.

I plan to be here for a long time and keep meeting more and more great new talented people on the start of their fundraising journey!

 

 

 

 

 

Article by Gareth Whipps – Fundraiser – Warrington Team

A Day With St John Ambulance at Cheltenham Festival

I’m a big sports fan… massive. I generally would be happy to watch any sports. Football and boxing have got to be my two favorite but when it comes to atmosphere and excitement, horse racing really gives these two a run for their money (pun intended).

So imagine my delight when St John Ambulance (SJA) kindly invited someone from the Wesser team to observe the final day of the Cheltenham Festival! I was dead chuffed and set about deciding which scarf to wear with my carefully put together Cheltenham attire. I arrived bright and early to the racecourse. It’s very different at that time in the morning, with the bright sun falling across the grounds and a small buzz of people arranging the final bits for the final day. I was greeted by Kevin Dickens – a Community Fundraising Coordinator, who is my main liaison with the charity in South West England – and he introduced me to Beth, an advanced First Aider who was happy to answer my hundreds of questions.

The main base where I met them was actually rebuilt not so long ago; when it was, SJA volunteers were consulted on how it should be built to such a degree the building entrance was moved 90 degrees for easier access. In this main treatment centre you would find four beds, two doctors, some nurses, a handful of paramedics, advanced first aiders and the emergency transport guys. The ambulance crew is also based out of this centre and it’s all to look after the public and staff (jockeys have a separate private treatment centre). Rick Dean, a nurse, was one of the main people to influence this and he explained that the treatment centre could treat pretty much anything except for a major trauma.

Top of the agenda of the day was the morning briefing which I felt privileged to listen in on. Straight up, you notice how jovial everyone is (considering over the next 12 hours they will be giving first aid and, possibly, saving lives). It’s good humored and jokes were in abundance. What also struck me was the ages of the volunteers, with maybe a 50 year spread from youngest to oldest. As well as the enjoyment the guys obviously get from what they do, their instructions are clear. What amazed me the most was the code words used for preparation for evacuation and if an evacuation is cancelled. I of course cannot give this confidential information away but it was interesting to see what goes on behind the scenes of one of the country’s biggest sporting events.

Other privileged highlights were seeing the control centre with its banks of computers monitoring each and every face coming into the grounds. The control centre has police, ambulance, fire and three different security firms – not forgetting the mighty SJA! Also seeing what is the busiest helipad in Europe over those four days is also quite something; you actually see a mechanical bird landing every five minutes to drop off another celebrity!

The SJA Cycle Response Units have everything a normal ambulance has but on a bike! These guys impress me no end, being as fit as I could only dream of. Riding a bike with flashing lights and all the equipment to save a life.

Overall, what struck me the most though was the amount of hours given up over the four days of the Cheltenham Festival; 42 volunteers each day, giving up to 10 hours a day. That’s over 2,000 hours given up without even thinking about the preparation hours and the meetings afterwards. It’s a huge event for SJA but they handle it with the same great attitude and professionalism as any other events. These green jacketed men and women truly are heroes – on call and ready for anything from heart attacks and broken bones to infected corns and people who have drunk one to many glasses of champagne!

If I had won some money too, it would have been a perfect day, but I will settle for truly inspirational one.

 

Article by James Dennis – Snr Fundraising Campaign Coach